Pierre Martin (“we,” “us,” “our,” or “Company”) is committed to protecting your privacy and ensuring you have a positive experience on our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website located at pierremartin.ae (the “Site”).
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site.
Important: Our cigarette and tobacco products are exclusively marketed to adult consumers aged 21 years and older in jurisdictions where smoking is legal. By accessing this Site, you confirm that you are of legal age to purchase tobacco products in your jurisdiction and that you are not prohibited by law from receiving tobacco marketing materials.
We comply with all applicable tobacco advertising and marketing regulations, including the requirements of the UAE Ministry of Health and Prevention, regional tobacco control laws, and international treaties including the Framework Convention on Tobacco Control (FCTC).
3.1 Information You Provide Directly
We collect information you voluntarily provide when you: – Complete contact forms or enquiry forms on our Site – Subscribe to newsletters or product updates – Request product information or distribution partnerships – Participate in surveys or market research – Send us emails or messages
Types of information collected include: – Full name – Email address – Phone number – Company/business name (if applicable) – Job title or role – Country and region – Enquiry details or messages – Any other information you choose to provide
3.2 Information Collected Automatically
When you visit our Site, we automatically collect certain information about your device and browsing activity: – IP address – Browser type and version – Operating system – Referring URL – Pages visited and time spent on pages – Clickstream data – Device identifiers – Geographic location (approximate)
Collection Methods: – Cookies and similar tracking technologies – Web beacons and pixel tags – Server logs and analytics tools – Google Analytics and similar services
3.3 Third-Party Information
We may receive information about you from: – Business partners and distributors – Industry databases and trade directories – Publicly available sources – Third-party service providers
We use collected information for the following purposes:
4.1 Business Operations
4.2 Communications
4.3 Legal & Compliance
4.4 Analytics & Optimization
For users in the EU and jurisdictions with equivalent privacy laws, we process your personal data based on: – Legitimate Interests: To operate our business, communicate with partners, and improve our services – Consent: For marketing communications and non-essential cookies – Legal Obligation: To comply with tobacco regulations, tax laws, and regulatory requirements – Contract Performance: To fulfill business relationships and process enquiries
For UAE residents, processing is conducted in accordance with the Federal Law No. 45 of 2021 on Data Protection and the Information Security Regulation of the UAE.
6.1 Who We Share Information With
We may share your information with: – Service Providers: Web hosting, email, analytics, and business software providers – Business Partners: Authorized distributors, retailers, and wholesale partners (only as necessary for operations) – Legal Authorities: When required by law, regulation, or legal process – Compliance Officers: Tobacco regulatory bodies and government agencies – Professional Advisors: Lawyers, accountants, and business consultants (under confidentiality agreements)
6.2 Data Transfers
Pierre Martin is based in Ras Al Khaimah, UAE. Information collected may be processed and stored in the UAE and other countries where our service providers operate. By using our Site, you consent to the transfer of your information to countries outside your country of residence, which may have data protection laws different from your home jurisdiction.
6.3 Non-Disclosure
We do not sell, trade, or rent your personal information to third parties for marketing purposes. We do not share personal data with unaffiliated third parties except as described in this Privacy Policy.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including: – Contact Enquiries: 3 years or until the enquiry is resolved – Business Partners/Distributors: Duration of the business relationship plus 5 years – Marketing Communications: Until you unsubscribe – Legal/Compliance Records: As required by UAE tax and regulatory laws (typically 5-7 years) – Server Logs & Analytics: Typically 90 days
If you request deletion of your data, we will delete it within 30 days unless legally required to retain it.
8.1 Access & Transparency
You have the right to: – Request access to personal data we hold about you – Obtain confirmation of whether we process your data – Receive a copy of your personal data in a portable format
8.2 Correction & Deletion
8.3 Marketing Communications
8.4 Exercising Your Rights
To exercise any of these rights, please contact us using the information in Section 13. We will respond to verified requests within 30 days.
9.1 Types of Cookies We Use
Essential Cookies: Required for basic website functionality (login, security, preferences)
Analytics Cookies: Used to understand website usage through Google Analytics and similar services
Preference Cookies: Remember your choices and settings
Marketing Cookies: Track your interests for targeted advertising (optional, requires consent)
9.2 Managing Cookies
You can control cookies through: Browser settings (most browsers allow you to refuse cookies or alert you when cookies are set) – Opt-out tools provided by third-party analytics providers – Cookie preference centre on our Site (if available)
Note: Disabling cookies may affect website functionality.
Our Site may contain links to third-party websites that are not operated by Pierre Martin. This Privacy Policy applies only to our Site. We are not responsible for the privacy practices of linked websites. We encourage you to review the privacy policies of any third-party sites before providing your information.
11.1 Security Measures
Pierre Martin implements industry-standard security measures to protect your personal information, including: – Secure Socket Layer (SSL) encryption for data in transit – Firewalls and intrusion detection systems – Restricted access to personal data – Regular security assessments and updates – Employee confidentiality agreements and training
11.2 Limitations
While we strive to protect your information, no security system is completely impenetrable. We cannot guarantee absolute security of your data. You use our Site at your own risk.
11.3 Breach Notification
In the event of a data breach that compromises your personal information, we will notify affected individuals and relevant authorities as required by applicable law within the timeframes specified by regulation.
Our Site and tobacco products are not directed to individuals under 21 years of age. We do not knowingly collect personal information from minors. If we become aware that a minor has provided information, we will delete such information promptly. Parents or guardians who believe a child has provided information to our Site should contact us immediately.
Our Site is operated from the United Arab Emirates and is subject to UAE law. By accessing our Site, you consent to the collection, use, and transfer of your information as described in this Privacy Policy. If you are located outside the UAE, please note that your information may be transferred to, stored in, and processed in the UAE and other countries where our service providers operate.
For users in the European Union, we comply with the General Data Protection Regulation (GDPR), including: – Processing data only based on legitimate legal grounds – Providing clear information about data processing – Enabling data access, correction, deletion, and portability rights – Appointing a Data Protection Officer upon request – Conducting Data Protection Impact Assessments for high-risk processing – Implementing Privacy by Design principles
Our Data Protection Officer can be contacted at the address in Section 13.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including: – Right to know what personal information is collected – Right to delete personal information collected – Right to opt-out of the sale or sharing of personal information – Right to non-discrimination for exercising CCPA rights
Pierre Martin does not sell personal information, but we may share information with service providers. To exercise California rights, contact us using the information in Section 13.
Pierre Martin may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by: – Posting the updated policy on our Site – Updating the “Last Updated” date at the top of this document – Sending you an email notification if required by applicable law
Your continued use of our Site after changes are posted constitutes your acceptance of the updated Privacy Policy.
You must be 21 years or older to access this website.